Direct Delivery
At Cosy, we believe that the journey from our hands to yours should be as seamless and swift as possible. Our commitment is to ensure your orders are fulfilled with the same care and speed that we put into crafting our resources.
Reliable and Efficient Deliveries
With our well-stocked inventory at our state-of-the-art distribution centre nestled in rural England, we are dedicated to keeping your shelves full and your supply chain dependable. We aim to deliver your orders swiftly so you can focus on what matters most – creating inspiring learning environments for children.
Our standard delivery times are as follows:
Cosy Stocked Items
- Delivered within 7-10 days
- If an item is out of stock, delivery is typically within 4-5 weeks for orders not requiring pallet delivery, and 5-6 weeks for those that do
Direct Delivery & Made-to-Order Items
- Larger items are delivered directly from our suppliers
- Expect delivery within approximately 6 weeks
For any queries or updates on your order, our sales team is here to help. Please contact us at sales@cosydirect.com
Delivery Service Levels
Our delivery partners follow industry standards, ensuring your goods are delivered to pavement/kerbside level. Some products require a two-person delivery service, which we indicate in our catalogues. This service includes hand-carrying items to a convenient ground floor location and incurs a higher delivery charge.
Split Shipments for Your Convenience
To minimise wait times, we may ship part of your order ahead of the rest. Any remaining items will be placed on back order and delivered as soon as possible.
If you are closed during the holidays, please let us know so we can store your order until you’re ready to receive it.
Carriage Charges
We strive to keep delivery costs transparent and fair:
- Orders over £200 (ex. VAT): Free delivery
- Orders under £200 (ex. VAT): £5.95 + VAT delivery charge
- Heavy/bulky items may incur additional surcharges, indicated by weight symbols in our catalogues
Please note, these charges apply to the UK Mainland only. For deliveries to the Scottish Highlands, Offshore Islands, Northern Ireland, Republic of Ireland, Isle of Wight, Isle of Man, Channel Islands, and international destinations, we are happy to provide a shipping quote upon request.
Partnering for Success
At Cosy, we know that a reliable delivery service is crucial to maintaining a healthy educational environment. Whether you're outfitting a nursery, designing a new space, or restocking essentials, our team is here to support you every step of the way.
For more information or to discuss your delivery needs, please contact our friendly team at sales@cosydirect.com or call us on +44 1332 370152. We are always here to help you build the ideal space for children’s learning and growth.
Thank you for choosing Cosy—where inspiring environments start with dependable delivery.